Where is my Order?Check the status of your online order or cancel your order HERE
(Note: Orders can only be cancelled up to four hour after placed, if you cancel your order, all points earned will be taken off your AG Rewards account.)
Online chat is the fastest way to a live agent!
Chat with one of our agents about merchandise selection, current promotions, or other general questions during the hours below.
CHAT WITH US HERE
Chat agents are staffed:
Monday - Friday 9AM to 5PM PST
If you are having a problem placing your online order, have questions about your merchandise, or need assistance with something not listed above please call us at: (805) 678-0496 during the below hours
MONDAY - FRIDAY 9am - 5pm PST
If you'd like to contact us via mail, your correspondence can be sent to:
AG & ME, LLC
930 N. Martel Ave. Unit 106
Los Angeles, CA. 90046
If you'd like to manage your online profile, check refund status, manage shipping addresses, edit your wish list, and maintain your digital wallet. CLICK HERE.
If you have questions about jewelry leasing options, please contact Affirm Leasing at (855) 423-3729