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Lifetime Diamond & Color Gemstone Guarantee

We will replace†, free of charge*, any diamond, emerald, ruby, or sapphire covered by this Guarantee if it chips, breaks, or is lost from its original setting during normal wear.

In order for your Diamond and Gemstone Guarantee to remain in effect, you must have your diamond and/or gemstone inspected and have the inspection documented every 6 months by an authorized representative. In addition, all necessary repairs must be completed by our representatives.

†Lab-created diamonds and lab-created gemstones will be replaced with lab-created diamonds and lab-created gemstones.
*This includes the labor and materials necessary to set the replacement diamond or gemstone.


Mounting Guarantee

For 12 months from the date of purchase, we guarantee the mounting for your diamond,emerald, ruby, or sapphire against all defects in material or workmanship. We will repair or replace your mounting without charge if any defects are found during this period.


Creating a Masterpiece

Our diamonds and color gemstones are cut and polished by craftsmen keyholders whose skills make your stone beautiful and brilliant. Furthermore, we guarantee the accurate carat weight of your stone and the gold content of your mounting. 

Return and Exchange Policy

If for any reason you are not satisfied with your purchase, you may return it or exchange it within 60 days at Accessories and watches in original condition (unworn and unaltered) and accompanied by the original packaging, instructions, and warranty documents, may be returned or exchanged within 30 days at Custom designed merchandise, rings, special-ordered watches, temporary tattoos, and items engraved with personalized information cannot be returned or exchanged.


Give us a Call

If you have any questions concerning your jewelry or this Guarantee, we will direct you to the store nearest you at 805-678-0496 or visit us at

This certificate covers the diamond, emerald, ruby or sapphire jewelry referred to on this document.